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Mandatory information on the collection of your personal data according to Art. 13 and 14 of DSGVO of DLG e.V.

In the following we inform you that we have collected your personal data. We have only collected your personal data directly from you. Personal data are all data that can be related to you personally, e.g. name, address, e-mail address, telephone number, payment data, products and services ordered.

DLG e.V. and DLG Service GmbH work closely together on this. The two companies have jointly determined the processing of your data. You are therefore jointly responsible for the protection of your personal data for all work processes described below.

Jointly responsible bodies as defined in Art. 26 European Basic Data Protection Regulation (DSGVO):

DLG e.V.
Eschborner Landstr. 122
60489 Frankfurt am Main, Germany

DLG Service GmbH
Eschborner Landstr. 122
60489 Frankfurt am Main, Germany,

Chief Executive Officer: Dr. Lothar Hövelmann / Managing Director: Tobias Eichberg

DLG e.V.: Vereinsregister (Association Register) Frankfurt/Main – Registration No.: 5030, VAT ID No.: DE114234905
DLG Service GmbH: HRB 90872, VAT ID No.: DE277385289


Contact details of the data protection officer of DLG e.V.

Contact details of the data protection officer of DLG Service GmbH:


To whom is this data made available?

All personal data is stored on a server located in a country of the European Union (EU) and forwarded to the responsible offices within DLG e.V./DLG Service GmbH, here the DLG and its affiliated companies/organisations in Germany and abroad to process your enquiries and requests. Data will only be passed on to third parties within the framework of legal obligations or to our service providers within the framework of commissioned data processing (Art. 4 No. 9 of DSGVO).

A transfer to companies/organisations of DLG in third countries outside the EU shall only take place after ensuring a level of protection in these companies/organisations that corresponds to that of the EU. To ensure the level of protection, we use the EU standard contractual clauses and additional measures where necessary.

We use your data to send the DLG products (Art. 6 Para. 1 Letter b of DSGVO) or to send DLG information and advertising mailings and invitations to DLG events ("justified economic interest" as an advertising company, Art. 6 Para. 1 Letter f of DSGVO).

We may use your data further to conduct online meetings (justified economic interest in accordance with Art. 6 Para. 1 Letter f). Furthermore, the legal basis for data processing when conducting online meetings is Art. 6 Para. 1 Letter b of DSGVO, inasmuch as the meetings are conducted within the framework of contractual relationships.

Right of information, correction, blocking, deletion of data, restriction of data processability, data transferability, right of objection and revocation

Your personal data collected by us is stored centrally in a DLG database. Here we categorise your data according to the information you provide for automatic classification according to your interests/needs (automatic decision making). In accordance with the DLG deletion guidelines, your data will only be stored as long as necessary for the purpose of storage.

You have the right to request the deletion, correction or limitation of the processing of your data. On request, you will also receive information about the content and scope of your stored data. You also have the right to have your personal data returned in a suitable format or to have it transmitted by the DLG. You can also object to the processing of personal data concerning you under the conditions of Article 21 of the DSGVO. You also have the right to revoke at any time any declaration of consent granted by you under data protection law. Revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. The objection or revocation can be sent informally by post or e-mail without giving reasons to You also have the right to complain to a data protection supervisory authority.

Which partners will safeguard your rights under the DSGVO?

As part of their joint responsibility under data protection law, DLG e.V. and DLG Service GmbH have agreed who will fulfil which obligations under the DSGVO. This applies in particular to the exercising of the rights of those affected and the fulfilment of the information obligations pursuant to Art. 13 and 14 of DSGVO.

This agreement is necessary, as your personal data is processed in different IT systems that are operated either by DLG e.V. or by DLG Service GmbH.

DLG e.V. collects, stores, changes and uses your data and - with the support of DLG Service GmbH - assumes the following tasks:

  • Informing the persons concerned of the main contents of the agreement between DLG e.V. and DLG Service GmbH (Art. 26 Para. 2 Sentence 2 of DSGVO)
  • Replying to applications and safeguarding the rights of data subjects (Art. 15 ff of DSGVO)
  • Contact/notifications to the supervisory authorities
  • Deletion of data and their transmission according to Art. 20 of DSGVO
  • CRM system administration (administrative tasks)
  • Guaranteeing of data protection through technology (Privacy by Design, Privacy by Default)
  • Use of subcontractors for CRM operation

In addition, each contracting party shall ensure the permissibility under data protection law of the data processing it carries out in accordance with Art. 6 Para. 1 of DSGVO and the fulfilment of the information obligations under Art. 13 and 14 of DSGVO.

Those affected can assert their data protection rights both with DLG e.V. and DLG Service GmbH.

Do I have to provide my data?

You are not obliged to make your personal data available. However, if you do not provide certain personal data, we may not be able to provide the services you request.

Automated decision making/profiling

They will not be subject to a decision based on automated processing under Article 22 of DSGVO and will not be subject to profiling unless described in this information.

Information on your right of objection under Article 21 of DSGVO

1.Right of objection in individual cases

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you under Article 6 Para. 1 Letter e (data processing in the public interest) or Letter f (data processing based on a balance of interests), including profiling based on these provisions.

If you object, we will no longer process your personal data. Anything else applies only if we can prove compelling legitimate reasons for processing which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.

2. Recipient of a notice of opposition

The objection can be made in any form with the subject "Objection", stating your name, address and date of birth, and should be addressed to: